Frequently Asked Questions
General
Do I need to be a great DIY’er to use Roomix?
Are the kits safe for children?
Can I buy and replace individual items?
What if I get stuck?
Do you offer any support for the set up or installation of my item?
What is your no landfill commitment?
Shipping & Returns
Will I be able to track my delivery?
How much is shipping?
How long will my customised or made-to-measure orders take?
Do you ship internationally?
What is your returns policy?
Products

Wall Panelling
What do I get in a wall panel kit?
How does the MDF arrive?
Will I need to cut the wood?
Is the wood primed?
How thick are the wood panels in the panelling kits?
How do I wall panel on multiple walls?
Can I custom design my Shaker wall panels?
How long does it take to install wall paneling?
Can wall paneling be installed in any room?
When will my wall panels be delivered?
Do I have to buy the whole kit?
Can I get my panels cut to my measurements?

Floorbeds
What are the internal and external dimensions on the beds?
How many cm is the gap between the vertical rails of the floor bed?
What size is the side opening and is this adjustable?
Can I customise the floor beds?
Can I move the opening from the left hand side to the right?
How much weight can the beds hold?
How does my bed come and in how many parts?
I'm buying a floor bed. Can I apply the legs at a later date?
Do the toddler beds conform to British Standards?
What size of mattress should I buy?
Can I have the bed painted in a different colour?
Is it possible to remove the front rail at a later date?
Can I join two beds together?
What kind of wax is used on the floor beds and is it safe for kids?

Radiator Covers
Can I make a bespoke or custom request?
Are radiator covers safe for kids?
Does having a radiator cover affect the amount of heat coming from the radiator?
Can I paint my radiator cover?
When will my radiator cover be delivered?

Shelving
Can I make a bespoke or custom request?
How much weight can these shelves support?
How do I know if I have a stud wall or a solid wall?
When will my shelving be delivered?

Storage
What type of wood is the coat and shoe bench made of?
Is the shoe bench strong enough to sit on while putting on your shoes?
How many hooks do I get on my coat rack?
Can I get extra hooks if I need them?
Can I have my shoe or coat rack in a single colour versus with an exposed wooden top?
Can I have a different paint colour to the ones listed?

Mud Kitchens
What is a mud kitchen and what are the benefits?
Are mud kitchens only for outdoor use?
Are mud kitchens safe for children?
Can children of all ages use a mud kitchen?
When will my mud kitchen be delivered?

Montessori Furniture
What is Montessori furniture and how is it different from traditional children's furniture?
Is Montessori furniture safe for my children?
Can I join Montessori furniture together?
Can Montessori furniture be adapted as the child grows?
Can I make a bespoke or custom request?
When will my Montessori furniture be delivered?

Kids Climb & Play
What are the benefits of a Pickler Triangle Climber?
Is the climber suitable for children?
What's included in my climber kit?
How much weight can the balance board support?
Can I use these indoor and outdoors?
Are gymnastic rings safe for kids to use?
Can gymnastic rings be adjusted for different heights?
When will my kids climber and play items be delivered?
Can’t find what you’re looking for?